Frequently
Asked Questions

What will you do to prepare my apartment before I move in?

All apartments are professionally cleaned and sanitized the day before move-in. In addition, all appliances, electrical outlets, lights, and HVAC are tested.

Do I have to be present for a service technician to perform work?

No, with your permission we are able to complete any work order in your apartment.

Do you have on-site maintenance?

Yes, we have maintenance on-site and available for any emergency work orders.

An item in my unit needs repair. How do I get help?

If you make your way to the Resident Portal, you will find a link on the homepage “Maintenance Request”. Follow the link and complete an emergency work order, someone will be with you as soon as possible.

What happens if I am locked out?

If you make your way to the Resident Portal, you will find a link on the homepage “Maintenance Request”. Follow the link and complete all questions; we will attend to your issue within 24 hours.

Is parking available?

1 assigned parking space which each unit. $150 for an additional parking space, and $150 for an EV Space.

What amenities does the property offer?

We offer a heated pool and spa with fireplace and outdoor TV, two barbeque areas, gym, business center with individual work pods, outdoor Yoga platform, clubhouse, dog run, plus additional work and meeting space.

During which time periods are the pools and decks available for use?

The pool and spa are open from 8am – 10pm.

Is your community pet friendly?

Yes, we are pet friendly and have a dog run along the west side of the property.

What appliances are standard?

All units come standard with stainless steel refrigerator, electric stove and mircowave. There is also a full sized front loading washing machine in every unit.

Do you offer furnished apartments?

We do not offer furnished apartments, however please reach out to our leasing office for additional information and referrrals.

How long does it take for an application to be approved?

Once all documents have been received, your application can be reviewed and approved within 1-2 business days.

What are my options for paying my rent?

Rent can be paid online via debit card, credit card or bank account. If you prefer to pay in person rent can be paid via cashiers check or money order.

Am I required to purchase renter's insurance?

Yes, renter’s insurance is required with $100,000.00 minimum liability.

Which provider can I use for Internet and cable?

Internet and cable are provided by AT&T, Comcast or Google.

If my situation changes can I get out of my lease?

There is an option to terminate your lease early with 60 days notice and a fee of 1.5x the monthly rent.

How do I set up my utilities?

We will set up your water, sewage and trash for you and it will appear on your resident portal. You will need to establish an account with PG&E, which you can do by going to https://www.pge.com/ or calling: 1-877-743-4112.

Which utilities are included in my rent?

No utilities are included with the rent.

Is there public transportation within close proximity of the buildings?

Yes, there is BART and VTA bus station within 2 minutes walking from the property.

Which school district are you in?

Berryessa Unified School District

How do I get to your communtiy?

Heading south on 880, take exit for Montague Expwy E, turn right on S Milpitas Blvd, and we are on the right located at 1679 S Milpitas Blvd, Milpitas, Ca 95035. Heading North from San Jose, take 680 North, take exit for Montague Expwy, Follow signs for Montague Expwy/Heald College, continue on Montague Expwy, turn Left on S Milpitas Blvd, and we are on the right located at 1679 S Milpitas Blvd, Milpitas, Ca 95035.

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